Privacy Policy

  1. Introduction

This Privacy Policy sets out Quantum Competitions’ commitment to safeguarding its customers and website visitors privacy and protecting their personal data, to comply with Our legal obligations.

QuantumCompetitions.com is the website of Quantum Competitions Limited, registered in the United Kingdom (company number ‘12379739’, registered address Quantum HQ, Brookenby Park, Brookenby, Market Rasen, Lincolnshire UK LN8 6HF).

Any reference in this policy to “We”, “Us” or “Our” is to Quantum Competitions.

This policy applies where we are acting as a Data Controller with respect to the personal data of Our website visitors, service users, email recipients and personal data collected from public sources; in other words, where we determine the purposes and means of the processing of that personal data.

Reference to a Data Subject means a natural person whose personal data is processed by a Data Controller or a Data Processor, in other words, You.

Any queries around this Privacy Policy should be sent to info@quantumcompetitions.co.uk

 

  1. How We use Your personal data

2.1 Usage Data
 

We may process data about Your use of Our website and services (“Usage Data“). The Usage Data may include Your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of Your service use. The source of the Usage Data is Google Analytics as well as Our analytics tracking system. This Usage Data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is Our legitimate interests, namely monitoring and improving Our website and services, and tailoring any communication with You. 

 

2.2 Account Data

We may process Your Account Data (“Account Data“). The Account Data may include, but may not be necessarily limited to, Your name, email address, phone number(s) or home address. The source of the Account Data is You. The Account Data may be

processed for the purposes of providing Our services, ensuring the security of Our website and services, maintaining back-ups of Our databases and communicating with You. The legal basis for this processing is the performance of a contract between You and Us and/or taking steps, at Your request, to enter into such a contract.

 

2.3 Service Data

We may process Your personal data that are provided in the course of the use of Our services (“Service Data“). The Service Data may include name, email address and telephone number. The source of the Service Data is You. The Service Data may be processed for the purposes of providing Our services and communicating with You. The legal basis for this processing is the performance of a contract between You and Us and/or taking steps, at Your request, to enter into such a contract.

 

2.4 Enquiry Data

 We may process information contained in any enquiry You submit to Us regarding goods and/or services (“Enquiry Data“). The Enquiry Data may be processed for the purposes of Us offering, marketing and selling relevant goods and/or services to You. The legal basis for this processing is consent which may be withdrawn by You at any time by contacting Us.
 

2.5 Notification Data

We may process information that You provide to Us for the purpose of subscribing to Our email notifications and/or newsletters (“Notification Data“). The Notification Data may be processed for the purposes of sending You the relevant notifications and/or newsletters. The legal basis for this processing is consent which may be withdrawn by You at any time by contacting Us.

 

2.6 Correspondence Data

We may process information contained in or relating to any communication that You send to Us (“Correspondence Data“). The Correspondence Data may include Your name, email address and the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The Correspondence Data may be processed for the purposes of communicating with You and record-keeping. The legal basis for this processing is Our legitimate interests, namely the proper administration of Our website and business and communications with users.

 

2.7 Public Data

We may process information found on public social networking profiles (“Public Data“). This data may include name and job title. Public Data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to Your employer. The legal basis for this processing is Our legitimate interests, namely proper administration of Our business.

 

2.8 Legal Claims Data

We may process any of Your personal data identified in this policy where necessary for the

establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. (“Legal Claims Data”) The legal basis for this processing is Our legitimate interests, namely the protection and assertion of Our legal rights, Your legal rights and the legal rights of others.

 

2.9 Professional Use Data

We may process any of Your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. (“Professional Use Data”). The legal basis for processing Legal Claims Data is Our legitimate interests, namely the proper protection of Our business against risks.

In addition to the specific purposes for which We may process Your personal data set out in this, We may also process any of Your personal data where such processing is necessary for compliance with a legal obligation to which We are subject, or in order to protect Your vital interests or the vital interests of another natural person.

 

Please do not supply any other person’s personal data to Us unless We prompt You to do so.

 

When registering for an account with Us You may provide Us with the following types of personal information:

Identity - first name, last name, quantumcompetitions.co.uk login username and password, country of residence

Contact - email address, telephone numbers and address

Financial - payment card details, billing address, purchase information, payment history

Profile - Your preferences for marketing, other website preferences 

Social - if You choose to open a quantumcompetitions.co.uk account using Your Facebook or Google account, We will use Your contact information used for the relevant account to help populate Your quantumcompetitions.co.uk registration page.

 

We may collect the following types of information from You when You use Our website (using Cookies or other tracking technologies):

 

Usage - information about how You use Our website, including time spent on page, click-throughs, download errors.

Technical - IP address, browser type, hardware type, network and software identifiers, device information, operating system and system configuration

Your personal data will only be used when the law allows Us to. We may process Your personal data for more than one lawful basis depending on the specific purpose for which We are using it. 

We will only use Your personal data for the purposes for which We collected it, unless We reasonably consider that We need to use it for another reason and that reason is compatible with the original purpose. If We need to use Your personal data for an unrelated purpose, We will notify You and We will explain the legal basis which allows Us to do so.

In addition to the above, We may also anonymise and aggregate Your personal data in a way which means You cannot be identified. This may be helpful to Us for testing Our internal systems, carrying out research and general customer data analysis. As this is not personally identifiable, We can use this for any purposes.

 

  1. Cookies

When You use Our website We may collect the following types of information from You by using Cookies or other tracking technologies.  

 

i) Usage - information about how You use Our website, including time spent on page, click-throughs, download errors

ii)Technical - IP address, browser type, hardware type, network and software identifiers, device information, operating system and system configuration

 

  1.  Updates to Our Privacy Policy

 

Any amendments to Our Privacy Policy will be published on the quantumcompetitions.co.uk website so please check back regularly to see if there have been any updates. If We make any substantial changes, We may also email You if it’s appropriate.

  1. Your Rights

 

You are entitled to:

access a copy of Your personal data;

correct or update Your personal data, which You can do Yourself by logging into Your account or if You would prefer, please contact Us and We can assist;

erase Your personal data;

object to the processing of Your personal data where We are relying on a legitimate interest (as set out above);

restrict the processing of Your personal data;

request the transfer of Your personal data to a third party; or

where You have provided Your consent to certain of Our processing activities, in certain circumstances, You may withdraw Your consent at any time (but please note that We may continue to process such personal data if We have legitimate legal grounds for doing so).

 

If You want to exercise any of these rights, please Contact Us. You don’t have to pay a fee to exercise Your rights, unless Your request is clearly unfounded, repetitive or excessive (in which case We can charge a reasonable fee). Alternatively, We may refuse to comply with Your request in these circumstances. Where Your request is legitimate, We will always respond within one month (unless there is a legal reason to take longer, such as where Your request is particularly complex). We may also need You to confirm Your identity before We proceed with Your request if it is not clear to Us who is making the request.

Please note that when exercising Your right to erase, object, restrict or transfer Your personal data, should this prevent Us from carrying out any part of Our standard processes as published in Our Terms & Conditions and on Our website it may result in loss of or forfeit of any benefits You may have otherwise been entitled to.

In addition to the above, You may get in touch with the ICO (Information Commissioner’s Office) if You are concerned about the way in which We are handling Your personal data. However, where possible, We would really appreciate You speaking with Us first if You have any concerns.

 

  1. Opting Out of Quantum Competitions Marketing

 

It is possible to opt-out of Quantum Competitions marketing at any time by contacting Us via the information below or by using the unsubscribe link in the relevant marketing email.
Please note that We may still need to send You service notifications by email, such as advising You of updated privacy terms or terms of play.

 

  1. Contact Us

 

If You would like to discuss anything in this policy or if You want to exercise Your rights, please get in touch:

 

Email: info@quantumcompetitions.co.uk

 

Please write to Us at:

 

Quantum HQ
Brookenby Park
Brookenby
Market Rasen
Lincolnshire
LN8 6HF

 

 

Telephone: 03455 120 220

 

 

 

Updated September 2020